Complete guest guide for Airbnb
A well-structured guest guide is the key to a problem-free stay. It brings together all the practical information the guest needs, from how to get to the property to tips for enjoying the area.
examplesPage.cta.createGuideDifference between guest guide and house manual
The guest guide focuses on the overall experience: arrival, stay and departure. The house manual is more technical, with equipment instructions. Ideally, combine both in an interactive digital guide that covers all needs.
Essential information to include
Arrival instructions, Wi-Fi, basic rules, how to use main equipment, local recommendations, transport and check-out. Organize chronologically: before arrival, during the stay and on departure.
Personalizing the guide for each guest type
Families, couples, business travelers — each profile has different needs. With GuestAgent's AI, the guide adapts answers to the context of each question, making the experience personalized.
Guest guide structure
- Before arrival: how to get there, parking
- Check-in: access instructions
- First steps: Wi-Fi, heating, lights
- During the stay: recommendations, services
- House rules summary
- Emergencies: contacts and hospitals
- Check-out: departure procedures
- Feedback: how to leave a review
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With GuestAgent, the guest guide becomes interactive. The AI answers specific questions, suggests activities and resolves doubts in real time, in any language. Create once, use for all guests.
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